Shipping

WHAT MAKES our brand UNIQUE?

BodyHDShop  offers limited edition designs which are printed on a high-quality material that will surely meet or even exceed our customers' expectations.

FULFILLMENT

BodyHDShop  has three (3) fulfillment centers worldwide: USA, Europe, and China. Our products are shipped directly from one of our fulfillment centers depending on the delivery address of the order and on the availability of the product.

Fulfillment Time:

97.66% of our products are shipped within 5-7 business days. More than a half of our orders are shipped within 3 business days or less.

**Please note the production time and estimated delivery time frame of each product on every product page. 

 

100% Customer Satisfaction Guarantee

In the unlikely event that your order hasn't arrived within 60 Business days after shipment (due to lost shipment, issue with logistics, etc.) please contact our support team at support@bodyhdshop.com and we will be more than glad to resend your order or issue a refund if applicable. Please note that Returns and Refunds will be processed within 30 days. 
In most cases, fulfillment takes 5-7 business days but due to increase in demand on some of our products, which should be indicated on each product page if it is a high-demand product, there is a potential for extended fulfillment times which may take up to 2-4 weeks prior shipment. 

**CORONA VIRUS (COVID-19)**

It's not a secret that the world is facing a serious global health crisis due to the Corona Virus (COVID-19) outbreak.

All of us are going through the uneasy times: change of plans, restrictions, and uncertainty. We want our customers to know that we are following all the health & safety protocols to assure the safety of our community, partners, and employees.

The previous month has been a challenge for team, as there has been some restrictions on logistics, transportation, and post offices. Thus, delays in shipment and carrier pick up may have occured. Rest assured that our team is working around the clock to resolve the issue and make the shipment faster.

Please make sure to track your orders using the tracking numbers provided to you once shipped. If you do not receive your package withinin 60 Business days after shipment, we will be glad to send a replacement or process refund as necessary.

For any concerns regarding your matter, you are more than welcome to contact us via one of our contact channels.

Your patience and understanding is truly appreciated.

Keep safe,
BodyHDShop Team.

 

Production and Delivery Time

Pillow Covers, Crew Socks:

Production Time: 2-4 Days

EMS Countries Delivery Time Estimates: 10-25 Days (EMS With Destination Tracking)

International Delivery Time Estimates: 2-4 Weeks (China Post Does Not Include Final Destination Tracking)

 

Slip-On Shoes Men & Women /High & Low Top Shoes Men & Women /Sneakers Men & Women /Women’s Casual Shoes  /Flip Flops Men & Women /Kids Slippers /Slip-On Shoes /Bathrobes /Beach Blanket /Shower Curtains /Sarongs/Sweaters/Hoodie Dress/Bomber Jacket /Tapestry /Premium Backpack:

Production Time: 5-7 Days

EMS Countries Delivery Time Estimates: 10-25 Days (EMS With Destination Tracking)

International Delivery Time Estimates: 2-4 Weeks (China Post Does Not Include Final Destination Tracking)

 

Leather Boots Men & Women /Faux Fur Boots Women /Car Seat Covers /Luggage Cover:

Production Time: 7-9 Days

EMS Countries Delivery Time Estimates: 10-25 Days (EMS With Destination Tracking)

International Delivery Time Estimates: 2-4 Weeks (China Post Does Not Include Final Destination Tracking)

 

Bedding Set /Car Floor mats /Hooded Blanket:

Production time: 5-7 Days.

EMS Countries Delivery Time Estimates: 10-14 Days express shipping (With Destination Tracking)

International Delivery Time Estimates: 2-4 Weeks (China Post Does Not Include Final Destination Tracking)

 

Framed Canvas Wall Art (USA only):

Production time: 7-9 Days.

USA: 10-25 days(with destination tracking).

*USA only!

All Over Print Hoodie /All Over Print Zip Hoodie:

Production Time: 6-8 Days

EMS Countries Delivery Time Estimates: 10-25 Days (EMS With Destination Tracking)

International Delivery Time Estimates: 2-4 Weeks (China Post Does Not Include Final Destination Tracking)

TShirts/Tanks/Hats/Leggings/Skirts:

97.66% of our orders are shipped within 5-7 business days. More than a half of our orders are shipped within 3 business days or less.

Production Time: 2-7 Days

Free shipping after production time:

USA: 3-8 business days estimated (with tracking).

Canada: 5-10 business days estimated (without tracking).

Australia: 10-20 business days estimated (without tracking).

International from USA: 10-20 business days estimated (without tracking).

International from Europe after production time:

5-10 business days estimated to Europe (with tracking).

10-20 business days estimated to Worldwide (without tracking).

Some of the products will be shipped from our Europe fulfillment center and it can increase the speed of the shipping to Europe. It depends on our availability of those products from our factory in Europe.   

 

Expedited shipping after production time:

USA: 1-3 Business days via FedEx.

Canada: 1-5 Business days via FedEx

Australia: 1-5 Business days via FedEx

International & Europe: 1-5 Business days via FedEx

 

*The express shipping for those products will appear only at the checkout page from our live carriers. We do offer also overnight shipping for specific products only if you need help contact us.

**Please note that these are estimated delivery times only, therefore BodyHDShop is not guaranteeing delivery dates.

***FedEx doesn’t ship to PO Boxes.

 

Watches

USA: 10 – 30 Business Days or less estimated.

Tracking: YES

Worldwide: 2 – 5 Weeks estimated.

Tracking: YES

 

Hooded Blanket /  Blanket

Production Time: 3-5 Working Days

Estimated Shipping Time:5 – 8  Days (with tracking number with UPS Express).

*If the delivery location  is a remote area, there might be a surcharge, and the package will be shipped via EMS (Express Mail Service instead of UPS)

 

Phone Cases

Production Time: 1 - 3 Working Days

Estimated Shipping Time:5 – 8  Days (with tracking number with UPS Express).

*If the delivery location  is a remote area, there might be a surcharge, and the package will be shipped via EMS (Express Mail Service instead of UPS)

 

Max Gym Shoes

USA: 10-20 business days or less estimated.

Worldwide: 2-4 weeks estimated.

Tracking: Yes.

EMS Countries:

United States, Australia, Canada, France, United Kingdom, Israel, Germany, Austria, Belgium, Brazil, Switzerland, Denmark, Spain, Finland, Greece, Hungary, Ireland, Italy, Japan, Korea (South), Luxembourg, Mexico, Myanmar, Netherlands, Norway, New Zealand, Poland,  Portugal, Russian Federation, Sweden, Singapore, Turkey, Ukraine.

 

SHIPPING FAQs

 

How can I track my order?

You will get 2 email:

A confirmation email, which will be sent to you after placing the order.

Within 7-10 business days or less, you will get the tracking number for you to track your order.

 

When you get the tracking info you can track your order through our website, or here:

https://www.17track.net/en

http://global.cainiao.com/

 

*If you didn’t receive an order confirmation/tracking confirmation email, check your spam folder. Sometimes our emails get sent to the spam folder accidentally. If it is not there, please reach out to our customer support at  support@bodyhdshop.com

 

Can I modify or cancel my order?

Order cancellation and modification may only be made within 24 hours after your order has been placed, given that the order hasn’t gone through production or it hasn’t been shipped by the time you requested.

*Please note that the products that were purchased on a sale or discounted price cannot be canceled nor refunded

 

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

Some items are shipped separately from different processing facilities, so part of your order may still be on its way. If you need specific information about your package, please contact customer support.

 

 

What are the estimated delivery times of my orders?

Please note the Production Times and Delivery Times when estimating the delivery of your order(on each product page). However, you will be kept updated by our Notification Emails and access to Order Lookup will be available to ensure tracking of your order.

 

What are the shipping options?

For all the products we offer FREE Shipping!

In addition to the free shipping,  on some of the products, we offer Express shipping, overnight shipping etc. Some of these will be offered during checkout and some of them are visible on the product page.

Please note the production time and estimated delivery time on each product page.

 

Will I be responsible for extra shipping fees?

Depending on your country, you may owe duties, taxes, or import fees in addition to our shipping rates, which only cover the transit cost of the products. Sorry, we can’t change your government’s laws!

 

Why does my tracking link say “unavailable” when I clicked on it?

Sometimes tracking numbers can take up to 1-2 business days to update in our shipping carriers’ system.

*If 2 days have passed since your order was shipped and your tracking number still doesn’t show any movement or updates, please contact our support team immediately at support@bodyhdshop.com

 

When will I get my tracking number?

For USA orders within 7 business days or less, you will get an email with the tracking number for your order.

International orderswithin 7-10 business days or less, you will get an email with the tracking number for your order.

**Please note the production time and estimated delivery date of each product

Join BodyHDshop And Get 10% Off Now!